Midwest Palliative and Hospice Carecenter Entrusts Network Security to Avg Anti-virus
CLAREMONT, NC âJUNE 18th, 2008âPaul Slager is Network Administrator for the Midwest Palliative and Hospice CareCenter, a nonprofit healthcare organization focusing on hospice and palliative care located in Glenview, Illinois. Slager has managed the organizationâs 500 workstations and 30-plus Microsoft servers since early 2006.
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As a healthcare organization, patient record confidentiality is essential to remain in compliance with the Health Insurance Portability and Accountability Act, or HIPAA, so network security is a top priority for Slager.
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âA key factor for me is that there is no tradeoff of usability for security,â Slager said. âI have to make sure that our users have access to all their applications and devices in a secure manner without the security getting in the way of their productivity. And of course I also have to make sure we keep out viruses and maintain perimeter security.â
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When Slager arrived on the scene, the hospice care center was using Symantec as its primary security solution. However, he quickly became frustrated with the load the system was placing on usersâ workstations and the relatively weak management functions.
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âThe main factors in our decision to seek an alternative solution were the shortcomings of the management functions,â Slager said. âWe also couldnât help noticing that Symantec was taking up a lot of processing power on each userâs computer.â
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So, high on Slagerâs wishlist were ease of management, small footprint on client systems, and of course a good track record in keeping sensitive files secure and malware out.
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AVG Anti-Virus: The Right Solution
âIâd heard from several sources that AVG Anti-Virus software was a solution worth looking at, and so it was one of the first alternative solutions I tested to see if it would fit our needs,â Slager said. âI focused heavily on the administrative console because that was one of the most important factors for me. With more than 500 workstations, it is imperative that I have a way to make sure each computer is secure without having to physically visit each one on campus.â
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After ensuring that AVGâs management functionality and protection would meet the organizationâs requirements, the low price point was what sealed the deal. MidWestâs IT director, responsible for sourcing and purchasing, quickly found Walling Data Systems and their non-profit discount program.
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Walling Data Systems is the countryâs longest-standing distributor of AVG Technologies solutions and the companyâs highest-volume distributor in North America. Walling specializes in the education and nonprofit sectors, and is the only distributor to offer all customers free, unlimited, U.S.-based support as part of every sale.
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Slager said that, as with any new solution, there were a few teething problems, so he called the support team at Walling Data for advice.
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âThere were a few aspects of the software that I wasnât quite sure how to configure,â Slager remembered. âSo I called Wallingâs helpdesk team, who remotely connected to our server so we could easily discuss what to do. It was simple and easy, and I was able to get the system up and running in no time.â
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What Slager loves most about AVG is that it basically manages itself. With the benefit of this âhands freeâ system administration, he has more time to spend on productive IT pursuits, rather than problem-solving.
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âAVG has been great, and very easy to manage,â Slager said. âI would definitely recommend it, and Walling Data to othersâ
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About Walling Data Systems
Founded in 1994, in North Carolina, Walling Data Systems is a value-added software distributor offering innovative high-value solutions to everyday computer security problems for corporate, education, and home technology users. Walling Data was named an Authorized AVG Distributor in 2004 and is the only source for unlimited toll free phone, remote support, education discounts, and more for their AVG customers in the United States, one reason why thousands of education customers choose Walling as their supplier of choice for AVG products.
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About AVG
Founded in 1991 in the Czech Republic and with offices in the US and Europe, AVG is a leading international developer of Internet threat protection solutions for consumers and SMBs. AVG is one of the fastest growing companies in the industry with more than 70 million active users around the world. The company employs some of the worldâs leading experts in Internet security, specifically in the areas of threat research, analysis and detection. AVGâs award-winning products are distributed globally through resellers and over the Internet as well as via third parties through Software Developerâs Kits (SDK).
Media Contacts:
Ashlie Lanning 919-557-7890 alanning@wallingdatasystems.com
Luke Walling 828-459-5422 x225 luke@wallingdatasystems.com
